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Celebrate your next birthday, wedding or company party at Acetaia. For smaller and larger event bookings, we are happy to assist you.

 

Our general terms and conditions for events and group bookings

 

Our entire team makes every effort to ensure that every single guest can have a wonderful time with us. In order for this to succeed, we ask for your understanding that we only make reservations and catering in our restaurant on the basis of the following general terms and conditions:

 

The following regulations apply to all reservations and hospitality in our Restaurant Acetaia (Schlapa&Perego Gbr Nymphenburgestrasse 215, 80639 Munich).

 

With a reservation on the basis of these regulations, you also declare that they apply to all follow-up transactions, i. H. any future use of the services we offer. This applies to future reservations regardless of whether they are made verbally (e.g. by telephone), by email or in any other way.

 

2.1. Reservations and Cancellations

Since our restaurant only has a limited number of seats and the dishes we offer are always freshly and elaborately prepared, we cannot offer any great flexibility when allocating and reserving the available seats. In particular, in the case of larger reservations, we are regularly forced to turn away other guests. Against this background, the damage caused to us by non-compliance or inappropriately short-term cancellation of reservations is considerable. We therefore ask for your understanding that we reserve the right to assert claims for this damage in accordance with the following regulations. Please also understand that we will not notify you again in such a case. 2.1 We reserve the right to make a reservation (especially at the weekend or on other busy days) only against depositing credit card information. We are entitled to charge the respective credit card for the hospitality price (if this is not paid immediately after the hospitality in our restaurant) and any compensation that may be owed (in accordance with the following regulations). This also applies to the entertainment price or compensation from follow-up transactions (see Section 1.).

 

2.2 Reservations are binding with regard to the reserved time and the number of reserved seats. However, you can cancel all or part of your reservation up to 12 hours before the reserved time without incurring any costs. For larger groups (from 6 people) a free cancellation can only be made up to 24 hours before the reserved time. The same (free cancellation only up to 24 hours before the reserved time at the latest) applies - regardless of the number of people - to reservations for "specials" we offer (e.g. Valentine's Day, New Year's Eve or exclusive events).

 

2.3 If a cancellation is not made by the time stated in Section 2.2 at the latest, we are entitled to charge a flat-rate compensation of EUR 90.00 for each unused or canceled seat. The same applies if the reserved spaces are not used at the agreed time, i. H. the guests do not appear or do not appear in the announced number.

 

2.4 If you are not responsible for the late cancellation or non-use of the reserved places, we are not entitled to claim compensation. In addition, you are always free to prove that we have not suffered any damage as a result of the late cancellation or no-show or that this is significantly lower than the compensation according to Section 2.3.

 

2.5 If the reserved seats are not taken within 20 minutes of the reserved time at the latest (i.e. the guests who have been announced do not appear), we are entitled to allocate the seats to someone else. Sections 2.3 and 2.4 also apply in this case. In this case, however, we must and will allow the income that we generate by allocating the places to other participants to be offset against the compensation in accordance with Section 2.3.

 

Exclusive booking

The exclusive booking of our restaurant (for closed events) is only possible on the basis of an individual menu offer, which we will be happy to submit to you if there is availability.

payments

Unless otherwise agreed, the following terms of payment apply:

 

4.1 Payments are to be made in euros.

 

4.2 As an alternative to paying in cash, we offer the option of paying by EC card for amounts of at least EUR 25.00. From an amount of at least EUR 50.00 we also accept payment by the following credit cards: MASTERCARD, VISA, AMEX. Other cards are not accepted.

 

coupons

 

The following conditions apply to the redemption of vouchers:

 

5.1 A voucher can only be used to pay for the food and drinks offered and consumed in our restaurant. A cash payment of the voucher amount is not possible. We ask for your understanding.

 

5.2 A voucher can only be used once for payment (up to the amount of the total amount shown therein) and has a legal validity of 3 years.

 

5.3 Unfortunately, we cannot pay out any remaining balances (in the event that the price of the consumed food and drinks does not fully reach the total amount shown on the voucher) in cash!

Liability

 

The following conditions apply to our liability for damages and reimbursement of expenses under contract or other legal grounds:

 

6.1 We are fully liable in accordance with the statutory provisions for damage caused by us or our employees intentionally or through gross negligence.

 

6.2 We are only liable for damage caused negligently by us or our employees if

 

6.2.1 essential contractual obligations are violated. These are obligations, the fulfillment of which enables the proper execution of the contract and on the observance of which our customers regularly rely and may rely. Also essential are obligations that arise from the nature of the contract and the violation of which jeopardizes the achievement of the purpose of the contract.

 

6.2.2 Obligations to respect the rights, objects of legal protection and interests of customers are violated and our performance can no longer be expected of them.

 

6.3 Our liability in the cases specified in Section 6.2 is limited to the foreseeable damage typical of the contract. In all other cases we are not liable for simple negligence.

 

6.4 The limitations of liability according to Sections 6.2 and 6.3 do not apply to damage resulting from injury to life, limb or health. They also do not apply to claims under the Product Liability Act, due to fraudulently concealed defects or from a guarantee, or for all other cases in which the statutory liability rules are mandatory.